Corporate

PRIVACY NOTICE

(Personal Data Protection Notice)

Last Updated: July 27, 2026

ARES SEYAHAT TURİZM VE TİCARET LTD. ŞTİ. ("Adares Travel", "Company", or "Data Controller") attaches great importance to the protection of your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK").

This Privacy Notice explains how your personal data is collected, processed, stored, transferred, and protected when you use www.adarestravel.com, our online booking system, customer support channels, email, telephone, WhatsApp, social media accounts, and other communication channels.

1. Data Controller

Company Name: ARES SEYAHAT TURİZM VE TİCARET LTD. ŞTİ.

Address: Camikebir Mah. M. Esat Bozkurt Cad. No:18/1-11, Kuşadası, Aydın, Türkiye

Email: info@adarestravel.com

Tax Office: Kuşadası Tax Office

Tax Number: 0740506277

TÜRSAB License No: 8433

Website: www.adarestravel.com

2. Categories of Personal Data

Depending on the services requested, we may process:

Identification information
Full name
Date of birth
Nationality
Passport information (for international tours)
Contact information
Telephone number
Email address
Billing information
Payment information (card details are processed securely by licensed payment service providers and are not stored by our Company)
Reservation details
Tour preferences
Accommodation preferences
Transfer information
IP address
Cookie data
Website usage information
Customer requests and complaints
Communication records

3. Purposes of Processing

Your personal data may be processed for purposes including:

Creating reservations
Managing bookings
Processing payments
Issuing invoices
Providing customer support
Organizing accommodation and transfers
Fulfilling legal obligations
Accounting operations
Fraud prevention
Information security
Improving website performance
Responding to requests and complaints
Complying with requests from competent public authorities

Marketing communications will only be sent where required by applicable law and, where necessary, based on your explicit consent.

4. Transfer of Personal Data

Your personal data may be shared, where necessary, with:

Authorized public authorities
TÜRSAB and relevant governmental institutions
Banks
Licensed payment service providers
Hotels
Tour operators
Transfer companies
Licensed tour guides
Insurance companies (where applicable)
Accounting service providers
Legal advisors
IT infrastructure providers

Such transfers are carried out only to the extent required for providing our services and complying with applicable laws.

5. Legal Basis and Collection Methods

Your personal data may be collected through:

Website
Online reservation forms
Telephone
Email
WhatsApp
Social media
Cookies
Printed forms
Contracts
Invoices

Processing is carried out on the legal grounds provided under Articles 5 and 6 of the Turkish Personal Data Protection Law.

6. Data Security

We implement appropriate technical and organizational measures including:

SSL encryption
Access control systems
Firewalls
Secure servers
Regular backups
Authorization controls

Credit card information is never stored by our Company. Payments are securely processed by licensed payment providers in compliance with PCI DSS standards.

7. Your Rights

Under Article 11 of the Turkish Personal Data Protection Law, you have the right to:

Learn whether your personal data is processed
Request information regarding processing
Learn the purpose of processing
Learn third parties to whom data has been transferred
Request correction of inaccurate or incomplete data
Request deletion or destruction where applicable
Object to unlawful processing
Claim compensation where you suffer damage due to unlawful processing

8. Contact

For all requests regarding your personal data, please contact:

ARES SEYAHAT TURİZM VE TİCARET LTD. ŞTİ.

Camikebir Mah. M. Esat Bozkurt Cad. No:18/1-11

Kuşadası / Aydın / Türkiye

Email: info@adarestravel.com

Your requests will be evaluated and responded to within the time limits prescribed by the applicable legislation.